Refund and Returns Policy

We want our customers to be completely satisfied with their purchases. If you need to return or exchange a product, please read the following policy.

Return Policy

  • You can return your product within 30 days of delivery for a full refund or exchange, provided that the product is returned in its original condition, unused and undamaged.
  • You will be responsible for paying the return shipping cost, unless the product arrived damaged or defective.
  • Refunds will be issued to the original payment method used for purchase, within 14 business days of receiving the returned product.

Exchange Policy

  • You can exchange your product within 30 days of delivery for an exchange
  • Exchanges are free for customers in Sri Lanka. For customers in other countries, you will be responsible for paying the shipping cost for the exchanged product.
  • The exchanged product must be returned in its original condition, unused and undamaged.

If you need to return or exchange a product, please contact our customer service team at [email protected] or +94777073723 (whatsapp) . We will provide you with instructions on how to return the product and process your request as quickly as possible.

Thank you for shopping with THE BRAND.

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